About
Background
I'm a Design Leader that places equal emphasis on craft, the customer, product quality, and the organizational strategy. I aim to create products that are refined and clear in their purpose that solve actual problems. I've had the pleasure of creating and shipping products and design systems that have solved vital customer problems at Intuit, ecobee, Ample Organics, and IBM.
I am incredibly proud of the impactful, curious, ambitious, and highly autonomous teams that I've built throughout my career and the significant role we've played at transitioning the perception of design at organizations from execution to a strategic and valued partner. By fostering strong teams I've been fortunate enough to lead the end-to-end experiences for billion dollar products and oscillate effectively from a strategic lens to tinkering with the designs myself.
Experience
- 2024 — PresentIntuit
Group Product Design Manager — QuickBooks Human Capital Management, Global
Responsible for the entire QuickBooks HCM offering (US and Global), and Payroll integrations. Additionally, responsible for establishing and creating AI training for the Design team.
- 2022 — 2024Intuit
Group Product Design Manager, TurboTax Canada
I was responsible for TurboTax Canada, and TurboTax to CreditKarma (US) offerings. I led 17% CAGR growth through meaningful design changes.
- 2021 — 2022Intuit
Senior Manager, TurboTax Canada
Responsible for the TurboTax Live and Assisted products.
- 2020 — 2021ecobee (acq. by Generac)
User Experience Manager
Lead a team of UX and Content designers to create IoT products (Thermostat, camera, sensors, and mobile app) for the future of smart homes.
- 2019 — 2020Ample Organics (acq. by Akerna)
Director of Product Design
Created and scaled the Design to ultimately capture 70% of the TAM, and advise 3 provincial governments.
Team Principles
Baser instinct for growth
Team members should have desire to grow, and can expect the environment to foster their growth. We invest in excellence rather than settling for mediocrity.
Capacity to overcome challenges
Difficult tasks are viewed positively as challenges. We bias towards impact through knowledge of our craft and awareness of our gaps.
Deliberate & honest communication
Difficult conversations are viewed through the lens of truth seeking and positive intent. Fluff is avoided to keep true meaning.
Embrace the silly
Take the work seriously, but not yourself. Embrace the absurd so we don't lose our ability to creatively test boundaries.
A skillset surpassing just design
We are problem solvers in addition to designers. Data, tech, and business acumen are expected parts of our skillset.
Drive innovation
We don't settle for what's expected from us, and always push what's possible. Our goal is to bring clarity to ambiguous situations.